Contact Us
We’d Love to Hear From You
Questions about orders, Perler projects, or wholesale — you're in the right place.
Before you reach out
🔍 You might find your answer faster here
- Where is my order? US orders: 5–10 business days. Track via Order Status page.
- Beads not melting evenly? Check our official video tutorials for ironing tips & temperature.
- Wholesale / Bulk inquiries? Schools, studios, retailers — special pricing available.
📧 Direct Contacts
| Customer Support | support@perlershop.com — orders, returns, product questions |
|---|---|
| Wholesale | wholesale@perlershop.com — bulk pricing, school/studio orders |
| Inspiration & Fan Art | share@perlershop.com — share your art, get featured + 10% OFF coupon |
| Press & Media | press@perlershop.com — collaborations, reviews, influencer packages |
💬 Need help fast? Try Live Chat (bottom right) during business hours or WhatsApp — quick answers.
Send us a message
We reply within 24h (Mon–Fri, 9am–5pm EST)
PerlerShop — bead the world ✨